Hettie is the AI voice behind after-hours phone cover for home care agencies in County Cavan: it answers your line every night, in your agency's name, and passes anything urgent to your on-call team at once.
12,501 people aged 65 or over lived in County Cavan in April 2022, 15.3% of its 81,704 residents and 19.5% more than six years earlier (2.3 points below the national rise of 22%). Growth in the 65+ group ranks 22nd of the 26 counties. 27.3% of people aged 65 and over in private households in County Cavan live alone (3,235 people), in line with the national 25.9%.
On the HSE map, County Cavan is part of HSE Dublin and North East and the Cavan Monaghan Integrated Health Area. For HSE home support, the office to know in County Cavan is Cavan: 2nd Floor, Blackstone, Kilmore Business Centre, Cavan H12 TN67, telephone 049 435 2421. At night the out-of-hours GP service is NEDOC.
We found 4 home care provider offices in County Cavan, run under 4 different names, among them the HSE-approved Connected Health, Family Carers Ireland and Westcare Homecare. The acute hospitals on the HSE list that serve the county are Cavan Monaghan General Hospital. Specialist palliative care comes through Cavan and Monaghan Community Specialist Palliative Care Team and St Christopher's Hospice Cavan.
Cavan (11,741 people) is the one town in County Cavan with a page of its own so far. Agencies rarely stop at a town boundary, so one number and one set of rules can follow the rota across the county.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Cavan; Palliative care listing: Cavan and Monaghan Community Specialist Palliative Care Team; Out-of-hours GP co-op: NEDOC; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Cavan at Census 2022, up 19.5% on 2016
home care provider offices in County Cavan on Hettie's October 2026 list, from 4 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Hettie belongs to the provider side. The offices commission the hours and you deliver them; nothing about referrals or commissioned hours changes when you use Hettie. The HSE Home Support Office for the county is Cavan, at 2nd Floor, Blackstone, Kilmore Business Centre, Cavan H12 TN67, telephone 049 435 2421 or 049 435 2422 or 049 435 2423; out of hours it answers your line, and in the day it can make welcome and satisfaction calls. Every call is written up, so you can show the HSE or HIQA what happened.
Callers hear your agency's name first, and then Hettie says it is an automated assistant; anything at information or attention level is written up for the morning. Urgent and emergency calls reach a person at minute 0: an urgent call is transferred live to your on-call nurse or manager, and for an emergency Hettie tells the caller to ring 112 or 999 and alerts your on-call team at the same time. The GP out-of-hours service for County Cavan is NEDOC; medical advice is outside what Hettie does.
Yes. One after-hours number can cover every branch in the county, because Hettie follows the rota and branch rules you provide; so far Cavan is the only town in County Cavan with its own page, linked from here. Every county pays the same: €2 per active patient per month for After-hours Coverage, €99 a month for up to 50 patients, and no setup fee or contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.