For home care providers in County Donegal: after-hours phone cover from Hettie, with your line answered every night and urgent and emergency calls reaching a person at minute 0.
Between 2016 and 2022 the 65+ population of County Donegal grew from 24,989 to 29,623, a rise of 18.5% that is 3.3 points below the national rise of 22%. Older residents are now 17.7% of the county's 167,084 people. Growth in the 65+ group ranks 25th of the 26 counties. 7,734 over-65s in County Donegal live on their own, 27.8% of those in private households and 1.9 points above the national 25.9%. Parts of County Donegal are in the Gaeltacht (Gaoth Dobhair and Cloch Cheann Fhaola), so some callers will want Irish. Tell us what your clients need when you request a demo.
County Donegal comes under HSE West and North West and the Donegal Integrated Health Area. For HSE home support, the office to know in County Donegal is Donegal: St Conal's Hospital, Letterkenny F92 FW6Y, telephone 074 910 4775. GP cover out of hours comes from Nowdoc.
Our research lists 6 home care provider offices in County Donegal, from 6 names. HSE-approved names on the list include Dovida, Bluebird Care, Brindley Healthcare Services Ltd and Platinum Home Care. On the HSE hospital list, the acute sites for County Donegal are Letterkenny University Hospital. Palliative care in the county is provided by Donegal Hospice and Donegal Community Specialist Palliative Care Team.
Three towns in the county have a page of their own below, the largest being Letterkenny with 22,549 people. Clients in different parts of the county all ring the same number, and Hettie routes each call by the rules the agency chose.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Donegal; Palliative care listing: Donegal Hospice; Palliative care listing: Donegal Community Specialist Palliative Care Team; Out-of-hours GP co-op: Nowdoc; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Donegal at Census 2022, up 18.5% on 2016
home care provider offices in County Donegal on Hettie's October 2026 list, from 6 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Commissioning stays with the HSE offices and delivery stays with your agency. Hettie supports the delivery side; nothing about referrals or commissioned hours changes when you use Hettie. The HSE Home Support Office for the county is Donegal, at St Conal's Hospital, Letterkenny F92 FW6Y, telephone 074 910 4775; its work is the out-of-hours line, welcome calls and satisfaction calls, with a written record of each call that you can show the HSE or HIQA.
Hettie picks up in your agency's name and tells the caller at once that it is an automated assistant; calls that only need information or attention wait in your morning summary. Urgent and emergency calls reach a person at minute 0. An urgent call goes live to your on-call nurse or manager, and in an emergency Hettie tells the caller to ring 112 or 999 while it alerts your on-call team. The GP out-of-hours service for County Donegal is Nowdoc; advice about medicines or symptoms is for a clinician, and Hettie does not give it.
Yes. You give Hettie the rota and the rules for each branch, and one number can then serve every branch in the county; three towns in County Donegal have local pages linked from here: Letterkenny, Buncrana and Ballybofey-Stranorlar. The price does not change from county to county: €2 per active patient per month for After-hours Coverage, a €99 Starter for up to 50 patients, no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.