Hettie is the AI voice behind after-hours phone cover for home care agencies in County Longford: it answers your line every night, in your agency's name, and passes anything urgent to your on-call team at once.
County Longford had 7,332 residents aged 65 and over at Census 2022, up 25.9% on 2016 (5,824 then). That is 15.7% of the 46,751 people living in the county, and the rise is 4.1 points above the national rise of 22%. County Longford is 6th of the 26 counties for growth in the 65+ population. Living alone is more common here: 28.6% of over-65s in private households, 2.7 points above the national 25.9%.
On the HSE map, County Longford is part of HSE Dublin and Midlands and the Midlands (Laois, Offaly, Longford, Westmeath) Integrated Health Area. For HSE home support, the office to know in County Longford is Longford: Unit 20, Daingean Hall, N4 Axis Centre, Battery Road N39 ED36, telephone 043 333 9780. At night the out-of-hours GP service is MIDOC.
On the October 2026 lists, County Longford shows 1 provider offices and 1 names. Those marked as HSE-approved include Connected Health. The acute hospitals on the HSE list that serve the county are Regional Hospital Mullingar and Midland Regional Hospital Tullamore. Palliative care in the county is provided by Longford Westmeath Community Specialist Palliative Care Team.
The county page links to Longford, which had 10,952 people at Census 2022 and is the only town here with its own page so far. A single Hettie set-up can follow a rota that runs across the county, using the branch rules each agency sets.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Longford; Palliative care listing: Longford Westmeath Community Specialist Palliative Care Team; Out-of-hours GP co-op: MIDOC; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Longford at Census 2022, up 25.9% on 2016
home care provider offices in County Longford on Hettie's October 2026 list, from 1 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Hettie is on the provider's side of the arrangement: the HSE offices commission home support hours, and your agency delivers them; referrals and commissioning stay with the HSE, and Hettie touches neither. You can reach the county's HSE Home Support Office, Longford, at Unit 20, Daingean Hall, N4 Axis Centre, Battery Road N39 ED36, on 043 333 9780 or 043 333 9781; every call is written up, so you have a record for the HSE or HIQA, alongside the out-of-hours answering and the welcome and satisfaction calls.
Hettie picks up in your agency's name and tells the caller at once that it is an automated assistant; calls that only need information or attention wait in your morning summary. Urgent calls are transferred live to whoever is on call, and emergency callers are told to ring 112 or 999 while your on-call team is alerted, all from minute 0. The GP out-of-hours service for County Longford is MIDOC; Hettie gives no medical advice.
Yes. A multi-branch agency in the county can run one line, with each branch keeping its own rota and escalation rules; this page links to Longford, the one town in County Longford with a local page so far. After-hours Coverage costs €2 per active patient per month wherever you are in Ireland, or €99 a month for up to 50 active patients, with no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.