For home care providers in County Offaly: after-hours phone cover from Hettie, with your line answered every night and urgent and emergency calls reaching a person at minute 0.
12,958 people aged 65 or over lived in County Offaly in April 2022, 15.6% of its 83,150 residents and 22.3% more than six years earlier (close to the national rise of 22%). By the speed of growth in people aged 65 and over, County Offaly comes 13th among the 26 counties. 2,965 over-65s in County Offaly live on their own, 24.2% of those in private households and 1.7 points below the national 25.9%.
County Offaly comes under HSE Dublin and Midlands and the Midlands (Laois, Offaly, Longford, Westmeath) Integrated Health Area. For HSE home support, the office to know in County Offaly is Offaly: Beside Riada House, Arden Road, Tullamore R35 NF29, telephone 057 935 9700. At night the out-of-hours GP service is MIDOC.
We found 8 home care provider offices in County Offaly, run under 8 different names, among them the HSE-approved Comfort Keepers, Irish Home Care, Manor Home Care Midlands, Platinum Home Care, Arch Home Care, Communicare Healthcare and Family Carers Ireland Offaly. The acute hospitals on the HSE list that serve the county are Midland Regional Hospital Tullamore and Naas General Hospital. Palliative care in the county is provided by Laois and Offaly Community Specialist Palliative Care Team.
Two towns in the county have a page of their own below, the largest being Tullamore with 15,598 people. A single Hettie set-up can follow a rota that runs across the county, using the branch rules each agency sets.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Offaly; Palliative care listing: Laois and Offaly Community Specialist Palliative Care Team; Out-of-hours GP co-op: MIDOC; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Offaly at Census 2022, up 22.3% on 2016
home care provider offices in County Offaly on Hettie's October 2026 list, from 8 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Hettie works for the provider. The HSE offices approve and commission home support hours, and your agency delivers them; referrals and commissioning stay with the HSE, and Hettie touches neither. You can reach the county's HSE Home Support Office, Offaly, at Beside Riada House, Arden Road, Tullamore R35 NF29, on 057 935 9700 or 057 935 9701 or 057 912 5857 (Birr); it answers your line out of hours, makes welcome and satisfaction calls to your clients, and writes up every call so you have a record to show the HSE or HIQA.
The first voice a caller hears is Hettie, speaking in your agency's name and saying it is an automated assistant; calls at the information and attention levels are saved for your morning summary. Urgent and emergency calls reach a person at minute 0. An urgent call goes live to your on-call nurse or manager, and in an emergency Hettie tells the caller to ring 112 or 999 while it alerts your on-call team. The GP out-of-hours service for County Offaly is MIDOC; clinical questions go to a person, because Hettie does not give medical advice.
Yes. A multi-branch agency in the county can run one line, with each branch keeping its own rota and escalation rules; two towns in County Offaly have local pages linked from here: Tullamore and Edenderry. Pricing is the same in every county: After-hours Coverage is €2 per active patient per month, or €99 a month for an agency with up to 50 active patients, with no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.